About Purchasing process:
When you chose the art work you like, please, click the button "ADD TO CART".
You may add to your Cart (basket) as many works as you wish, but it does not mean that you have to buy them
all. After you fill the Cart with several art works, please, look through them carefully before pressing the
button "CHECKOUT". If you decide not to buy some art works, please, press "DEL". If your choice is complete,
please, click the button "CHECKOUT". You will appear on the page where you need to fill the forms about
shipping and special comments for delivery. Make sure that all forms are filled correctly, after this,
please, click button "SUBMIT". Then you will need to choose what payment method you prefer: PayPal.com
(payment by credit card) or 2Checkout.com (payment by credit card), Bank Wire transfer / Direct debit, also we
accept WESTERN UNION. Information you give to payment system is absolutely private and is accessible ONLY
for payment operator. We receive only the confirmation about your payment.
Art works are usually ready for delivery immediately after receipt of order and full payment.
If you have any additional questions, please,
contact us.
What forms of payment do you accept & how secure is it?
Please note that we accept: Credit Card - Mastercard, Visa,
American Express, Discover and Other; Western Union, Bank
wire transfer / Direct debit.
All credit card payments are processed via secure server:
(http://paypal.com or http://www.2checkout.com) and your details are not recorded
anywhere. Our payment processor will process your transaction
real time and will not pass your credit card details on
to any third parties. All orders are confirmed within 48
hours of receipt.
Will my name be passed onto any other companies?
Your personal information, including your name, credit card number, e-mail address, mailing address,
phone number, credit card data, to allow us to complete your order, is protected. We do not rent,
trade, or sell your personal information so it never leaves our databases without your permission.
I liked this artwork, but it's already sold... Can I commission a author's redo of this art ?
Yes it's possible. You should let us know the name of the artist and the artwork and
the recreation of this artwork may be done by originating artist.
What is your Shipping Policy?
All drawings and paintings and other erotic artworks are
shipped directly from the Studios using air post service
(shipping
FREE) or express post service (express
shipping = total price + 80$ - FedEX, DHL or other air courier).
All our artworks are very carefully shipped in strong specially
prepared cardboard (or plastic) tubes or other container.
You can expect to receive most drawings (or other art) in
14 - 28 business days or 4-6 business days (express shipping)
after we receive your order.
Read more about
Shipping >>>
Read more about Packing >>>
Do you offer a Gift-Wrap Service?
We will be pleased to gift-wrap any painting for you and
also to enclose a card with the wording of your choice.
There is no extra charge for this service. Please
Contact
Us when you place your order to provide us with relevant
information and we will ensure your message is delivered
with your order.
What is your Return Policy?
All sales are final and art works are not returnable unless you received damaged, defective,
or incorrect item(s) in which case you are required within 3 days of receipt to send
us a message explaining the position, and a Customer Service representative will
contact you as quickly as possible. You must return such item(s) within 7 days of
delivery. After we receive the item(s), we will send you a replacement(s) minus
shipping and handling.
What Kind of Customer Service help do you offer?
Please
contact us with any
questions you may have. We would love to help you!
